Contacting Dr. Kohl for Members

Because urgent illness and injury can happen at any time, Dr. Kohl can be reached directly to answer your questions! Members can use Dr. Kohl’s direct member cell or the online patient hub. Please follow the instructions listed below so he can best assist you.

For actual or impending medical emergencies please call 911. After the emergency is under control, make an appointment using your online patient hub or by calling our office so Dr. Kohl can follow-up to address your medical situation.

Examples:

Chest pain, trouble breathing, the worst headache of your life, a bone sticking out of your body, or the equivalent

If you have an urgent, but not life-threatening sickness/injury that needs treatment today, schedule a same-day appointment by using your online patient hub, texting Dr. Kohl’s direct member cell, or call our office number. If you are unable to come to the office, consider making a same-day telemedicine appointment.

If you have a non-life-threatening but urgent illness arising outside of office hours, please call Dr. Kohl’s direct member cell

Examples:

high fever

uncontrolled vomiting

an acute injury without severe bleeding

a migraine not improving with treatment

urinary tract infection symptoms that are causing severe distress

any other problem that cannot wait until 8 a.m. the next day

If there is no immediate answer to your call, please leave a voicemail and/or text message and Dr. Kohl will call you back as soon as he reasonably can

Make an appointment by self-scheduling on online patient hub or calling our office. Most new conditions/concerns will require an office or telemedicine appointment.

If you are requesting assistance to coordinate care with specialists or services outside of the practice, please make an appointment.

Feel free to text Dr. Kohl’s direct member cell or email Dr. Kohl if you have a follow-up question from an appointment or a general health question and he will get back to you by the next business day.

If your pharmacy is unable to refill your medication, text Dr. Kohl’s direct member cell or email Dr. Kohl for a refill and he will respond during regular business hours.

Visit Us

Our clinic building is rented on the campus of Rio Grande Bible Ministries. The gates are always open during business hours. Entering the Trenton Rd gate takes you onto S Thompson Ave, which dead ends at our clinic. Accessible parking is adjacent to the clinic with additional parking on E Juarez St.

Clinic Hours

Monday 8am-4pm

Tuesday 1pm-4pm

Wednesday 8am-4pm

Thursday 8am-4pm

Friday 8am-12pm

Saturday and Sunday: Closed

Mailing Address

4300 S Business Hwy 281

Edinburg, TX 78539

Clinic Address

220 E Juarez St.

Edinburg, TX 78539

Contact

Kohl Direct Family Care PLLC

Office (call or text): 956-436-5400

Fax: 956-306-5511

Email: office@kohldfc.com